Privacy Policy

Introduction

Tarpers® ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at tarpers.com, use our services, or otherwise interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request service quotes
• Submit job applications through our Join Our Team page
• Contact us via email, phone, or other communication channels
• Subscribe to our communications or updates

This information may include your name, email address, phone number, physical address, property information, insurance details, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and your visit, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

Analytics

We use Google Analytics 4 (GA4) to help us understand how visitors interact with our website. GA4 collects information about website traffic, user behavior, and engagement metrics. This data helps us improve our website and services.

Google Analytics uses cookies and similar technologies to collect and analyze information about your use of the website. You can learn more about how Google collects and processes data by visiting Google's Privacy Policy and the Google Analytics Terms of Service.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our emergency roof tarping services
• Respond to your inquiries and fulfill your requests
• Process job applications and employment-related communications
• Send you service-related communications and updates
• Analyze website usage to improve user experience
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

SMS / Text Messaging

Tarpers® offers an SMS program through which subcontractor crews and other authorized users can receive job assignment notifications and related operational messages. Participation is voluntary and requires your express opt-in consent, which we collect through our online sign-up form, signed subcontractor onboarding agreements, or other channels where you affirmatively provide your mobile number and agree to receive messages.

If you opt in, the messages you receive may include job location, urgency level, assignment-acceptance links, and other transactional information related to your work with Tarpers®. Message frequency varies based on job availability. Message and data rates may apply, depending on your mobile carrier and plan.

You can opt out at any time by replying STOP to any message, after which you will receive a single confirmation and no further messages unless you re-subscribe by replying START. Reply HELP for assistance, or contact us at (833) 365-8277.

We do not sell, rent, or share your mobile opt-in information, phone number, or SMS consent with third parties or affiliates for their marketing or promotional purposes. Mobile information you provide for the SMS program is used solely to operate and support that program. We may share it with service providers (such as our messaging platform) only as needed to deliver the messages you have requested, and as otherwise described in this Privacy Policy.

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (e.g., web hosting, email services)
• Insurance carriers or adjusters when coordinating service delivery with your consent
• Legal authorities when required by law or to protect our rights
• We do not share mobile opt-in data or SMS consent with third parties or affiliates for marketing purposes

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: